No, this isn't about Carbon Copy. This is about this: people are not that stupid as you think(you might meet perhaps some who think slowly but hey...) and if you teach someone s/he might learn quicker as you'd imagine.
Every single time I deal with a personal or business field related matter there is no single day going by when I wouldn't realize that there is someone who just doesn't get it:
YOU DON'T COMMUNICATE NEITHER CLEARLY NOR EFFECTIVELY!
On these two things can your company either fail to succeed fully, or it will take you ages instead of months/ couple of years to achieve your goals.
I'll keep this short and simple. Learn to speak to others, and learn to improve your bad habits of thinking that you gave the orders in an effective way and manner. Get it: people aren't mind readers and specially new staff. They won't have the slightest clue that your eyebrows will kick right when you want them to move left, unless you tell them!
How many times you see people coming to you and complaining that this is not going that is not going though you explained them what to do and how to do it in order to reach your aims well? A lot of time, I guess. If so follow this simple strategy: Your staff messed it up once? Fine. Explain them again, but see who is listening and ensure them you are there if need arises (again). Messed it up again? Explain it again but this time also pay attention to and examine where things went wrong and how it can be avoided to happen again. Messed it up three times? You messed it up somewhere and perhaps you should involve someone who has the gut to tell you that something is rubbish in the way how you communicate. Or perhaps you confuse humans with robots and that won't work out, sorry...
Do you have self confidence issues or perhaps you are scared that you might fail? Well, guess what everyone does, but some just get on with it and still try and believe that they'll succeed (and they actually do). The worst is to deal with people who bully on the top of the fact that they can't tell you clearly what your job is, how to do it properly, if needed whom to ask for help and defo they'll watch every single step of you looking for mistakes.
How to avoid this and have a successful team watching your back? Well:
1. Respect your staff and get it: at the end of the day you are there to sink or arise together.
2. Tell everyone what their role is, how to do tasks and keep it simple as possible, and give extra 5 minute of your time for individuals if you have the slightest feeling that it will be more effective.
3. Practice makes the master so don't expect from anyone to be Einstein from day one.
4. Learn and also teach them to take responsibility for their deeds and don't be an ars who just gives orders and when shit happens you are nowhere to be seen, and your next thought is whom to blame.
5. Your person is one as in point 4. well teach them manners. How? Do you remember how it was in school having the worst teacher teaching you, someone who was hated by everyone but at the end of the day that teacher was actually the one who treated you all in the same way, bad or good? Now... Be like that.
6. KNOW YOUR PEOPLE!!!
Learn to manage your time and teach other how to do that too. If you can't find a solution for a matter with 5 people at one place within one hour, you'll never, so always ensure you tell things as they are straight forward, in a polite way and with heads up. You can't do it? Off you go, you are on the wrong place.
Never involve personal matters in any kind of work related conflict, issue and also clearly communicate that's not tolerated. If you treat people with respect and dignity they will treat you the same way, those who don't let them go and wish them best of luck. But if you see even the tiniest spark in someone try to collaborate to make things work. Don't lie, that's for kids and at the end of the day people won't take you serious...
Admit your mistakes ( I am not saying make it a Vouge's cover story, so just don't get me wrong) and understand that once a while others can make mistakes too. So instead of blaming and showing who the boss is, give support, gain trust and ensure staff that they can collaborate with you.
If there is a way to explain someone something in a shorter and better way (only if these two facts are there at the same time, then do it!) do so, rules of giving instructions or techniques of training staff are there for a guidance and you can't always apply it on everyone.
And one more thing, at the end of the day there will be things of which everyone should know, specially if you are a small company growing steadily so don't keep it only for one or two person instead involve others too, share the thoughts and ideas with them and let more eyes see and more solutions flow in. Are you scared and paranoid of ideas being sold to someone? Sign a bloody confidentiality agreement.
What goes around comes back again, so if you can't communicate clearly and effectively now, later that will kick in your but, and believe me, that will hurt.
So good luck, open your mouth, smile, explain things more time if needed, plan ahead or just simply consult others to help you put the jigsaw puzzle together.
If issue arises be witty and never take decisions fast in matters that are serious. Instead take a break, have a Kit Kat and after talk...
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